Frequently asked questions

1. Submit a referral from your doctor or an online appointment request.
2. We will contact you to open the file and will need:
3. Medical reports confirming your state of health and/or an up-to-date list of prescriptions issued by your pharmacy, followed by photo identification.
4. Please ensure that all required documents are submitted prior to the appointment. We reserve the right to cancel appointments on 24-hour notice.
5. Please note that the first consultation should last approximately 1 hour.

The waiting period is approximately 1 to 2 weeks before your appointment.

In light of our investigations into the benefits of medical cannabis, we have identified various symptoms and conditions that it can help relieve. While this list is not exhaustive, we strongly encourage you to discuss it with your doctor, even if your symptoms or conditions are not explicitly mentioned here.

It’s important to note that the vast majority of our patients seek relief from chronic pain, anxiety, insomnia and post-traumatic stress.

You can make an appointment by calling us or visiting our website. We offer in-person and virtual consultations to suit your needs.

We are located in the Complexe Vision at 725, Boul. Lebourgneuf, Suite 204, Québec, Qc, G2J 0C4. Our business hours are 8:30 a.m. to 4:30 p.m., Monday to Friday.

Virtual consultations offer convenient access to medical services without the need for travel. This provides greater flexibility for patients living in remote areas or with time constraints.

Medical cannabis medicines are shipped directly from an authorized producer. You can place your order either online or by phone. Once your order has been processed and confirmed, it will be delivered directly to your home by courier services such as Canada Post, Purolator or FedEx.

During your first consultation at Solution Cannabis Médical, you can expect the following steps:

Review of your medical history:
The doctor or nurse will review your medical history, including your current conditions, past treatments and current medications.

Discussion of your symptoms and health goals:
You will discuss your symptoms and their impact on your daily life. The medical cannabis educator will assess how medical cannabis could meet your needs and treatment goals.

Medical cannabis education:
You will receive information on the different types of cannabis products available (such as oils, capsules, flowers) and their possible uses, as well as education on the different molecules and their effects.

Development of a personalized treatment plan:
A treatment plan will be developed, including specific recommendations on the dosage and frequency of use of medical cannabis.

Information on side effects and drug interactions:
The healthcare professional will inform you about potential side effects and any possible interactions with your other medications.

Question-and-answer session:
You’ll have the opportunity to ask any questions and discuss any concerns you may have.

Follow-up:
Explanation of the follow-up procedure to assess the effectiveness of the treatment and adjust the plan if necessary. You’ll also receive ongoing support from our medical team.

This process is designed to ensure that your treatment is safe, effective and tailored to your specific needs.

If your doctor agrees to sign the medical document (cannabis prescription), the fee is $50 +tx for opening the file. This includes a review of your file by a nurse clinician, an educational meeting, a treatment plan and follow-up.

If you need to use our private medical service, the cost is $50 to open the file and $200 + tx for the consultation with our physician. This includes the physician’s review of your file, an educational meeting, a treatment plan and follow-up.

Please note that there is no charge for veterans of the Canadian Armed Forces and the Royal Canadian Mounted Police*.

No, the Quebec health insurance card (RAMQ, public insurance) does not cover the cost of products associated with treatment. However, you may be able to claim the cost of your medical cannabis treatment when declaring your medical expenses for income tax purposes.

We strongly recommend that you consult your insurance company directly for more precise information, as this can vary considerably from plan to plan.

Many private insurance plans now include coverage for medical cannabis, including veterans, CNESST and IVAC.

The costs associated with medical cannabis depend on the authorized vendor, the type of cannabis dried or the type of product (oil, capsules, edibles, etc.). We will guide you in choosing your authorized vendor, taking into consideration your health needs and budgetary constraints.

It’s worth noting that some authorized vendors offer discounts to low-income patients, so don’t hesitate to discuss this with your educator when you meet.

Yes, if your doctor prescribes cannabis, we will also send him or her a medical document to sign along with the treatment plan.

If your doctor refers you to the clinic without prescribing cannabis, a treatment plan will also be sent to him or her.

Once your condition has stabilized, our nurse clinician will contact your physician to arrange for your medication to be reduced.

Yes, cannabis is legal in Canada for both medical and recreational use. The legalization of recreational cannabis was implemented on October 17, 2018 under the Cannabis Act. As for medical cannabis, it has been legal since 2001 and is currently regulated by the Cannabis Regulations, following the Federal Medical Marijuana Program.

Cannabis is a complex substance, just like the various aspects of your health. It is therefore crucial to consume it under the supervision of healthcare professionals to ensure safe and effective use.

Our doctors and nurses work closely with you to understand your medical history and health goals. They ensure that you are informed of potential risks, such as drug interactions, in order to maximize therapeutic benefits and minimize risks.

Patients authorized to use medical cannabis benefit from certain protections, such as workplace accommodations, the ability to use in appropriate public spaces, and eligibility for insurance coverage and tax credits.

It is not advisable to purchase medical cannabis from SQDC, as these protections do not apply to recreational cannabis. Medical cannabis must be obtained through appropriate channels to ensure its safe and legal use.

In Quebec, SQDC (Société québécoise du cannabis) is the only retailer authorized to sell recreational cannabis. While we cannot prohibit you from purchasing recreational cannabis from SQDC, it is important to note that their products are not intended for medical use. SQDC employees are not trained to provide medical advice on products suitable for your health condition.

If you buy your cannabis from SQDC, you won’t be able to claim it as a medical expense on your taxes or get reimbursed by your private insurance. What’s more, compassion clubs and dispensaries operate illegally in Canada.

Health Canada-licensed producers are the only legal sellers of medical cannabis in Canada. To ensure your safety and benefit from the protections and advantages associated with the use of medical cannabis, it is essential to purchase your cannabis from these authorized sellers.

Patients under the age of 18 can be treated by our clinic, but the prescription must be issued by the attending physician or specialist.

In many countries, including Quebec and other Canadian provinces, it is illegal to drive under the influence of cannabis, whether for medical or recreational purposes. Laws impose strict limits on THC concentration in the blood, beyond which you could be considered incapable of driving safely.

Medical cannabis differs from recreational cannabis mainly in the purpose of its use and the regulations governing it:

Purpose of use:

Medical cannabis is prescribed to treat specific medical conditions such as chronic pain, nausea and muscle spasms, under the supervision of qualified healthcare professionals.

In contrast, recreational cannabis is consumed primarily for its psychoactive effects and for the pleasure it provides.

Access and regulation :

Access to medical cannabis generally requires a medical recommendation or prescription. Products are purchased from licensed medical dispensaries and are subject to strict quality and safety standards.

For recreational cannabis, access is often through specialist stores, in accordance with local and national regulations that may include age restrictions and specific guidelines.

Available products :

Medical cannabis products are formulated to meet patients’ specific medical needs, with controlled concentrations of cannabinoids such as THC, CBD, CBG and CBN.

Medical cannabis includes both THC, a compound that can have psychoactive effects, and CBD, which produces no psychoactive effect. Patients can opt for products with a low THC content to minimize euphoric sensations, while taking advantage of CBD’s beneficial therapeutic properties.

Medical cannabis must be ordered directly from a licensed producer after your prescription has been submitted. The producer will contact you to finalize the order and ship the products directly to your home.

Medical cannabis is available in many forms, including oils, capsules, flowers, edibles (such as candy and chocolate), beverages, vaporizer cartridges, and topicals.

Medical cannabis is often used to treat conditions such as chronic pain, multiple sclerosis, arthritis, epilepsy, anxiety disorders, sleep disorders and post-traumatic stress disorder.

Dosage is determined by a healthcare professional based on the patient’s medical condition, response to treatment and individual needs. It is recommended to start with a low dose and adjust gradually.

Medical cannabis can help relieve symptoms such as chronic pain, anxiety and sleep disorders, improving quality of life by enabling patients to lead more comfortable, functional lives.

Interactions between medical cannabis and other medications are generally rare, but they do occur. It is crucial to consult your physician before making any changes to your treatment. Our physician or nurse clinician will assess your medical history to ensure your safety.

Yes, by choosing low-THC products and using them as directed by your doctor, you can manage your symptoms without compromising your ability to work or perform other daily activities.

Yes, simply contact the educator in charge of your case and he or she will explain how to proceed.